Privacy Policy for seranather.com

At seranather.com, your privacy matters to us. This policy explains the types of personal information we collect, how it’s used, and your rights regarding your data. We are committed to protecting your privacy and complying with Australian regulations.

Information We Collect About You

We collect various types of information to help deliver and improve our services. Here’s how we gather and use your data.

• Personal information provided when you contact us, such as your name, email address, and phone number, is stored securely.
• Data collected through your use of our website, including IP address, browser type, device information, and site usage patterns.
• Information gathered from cookies or similar technologies helps us enhance your browsing experience and offer tailored content.
• Any communication or feedback you submit is kept confidential and may be used to improve our services and website.

How Your Data Is Used

We use your information for a range of business purposes to ensure quality service and a positive experience.

• To respond to your enquiries and provide the information or services you request from us.
• For website administration, security monitoring, and to detect technical issues or unauthorised access attempts.
• To customise your user experience and improve our website based on aggregated analytics.
• Where required, to comply with legal obligations under Australian law, such as reporting and data retention requirements.

Legal Basis for Processing Data

We process your personal information according to Australian privacy laws and, where applicable, the GDPR.

Your data is collected and processed either with your consent, to fulfil a contract, or to comply with legal obligations. In some cases, processing is necessary for our legitimate interests, provided these do not override your rights.

Sharing Your Information

We limit disclosure of your personal information to approved parties necessary for business operations.

• Information may be shared with service providers who assist in operating our website, always subject to secure handling and confidentiality agreements.
• We may disclose data when required by Australian laws, court orders, or regulations.
• Aggregated or non-identifiable information may be used for business analysis or marketing purposes, ensuring individual privacy is maintained.

Data Security Measures

We implement reasonable physical, technical, and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. While no system is completely secure, we strive for best practice in data protection and review procedures regularly.

Your Rights Overview

You have certain rights regarding your personal information collected by seranather.com.

• Access your personal data or request a copy of the information we hold about you.
• Request correction of inaccurate or outdated information held in our systems.
• Request the deletion or restriction of your information under specific circumstances, respecting legal requirements.
• Object to certain forms of data processing or withdraw consent where processing relies on consent.

About Cookies Policy

Cookies are used to improve site functionality and user experience. You can manage cookie preferences through your browser settings. Read our detailed cookie policy for more information.

Cookie Policy details Cookie Policy details

Contact Us

For privacy-related questions, concerns, or to exercise your data rights, please reach out using the contact details below.

Policy Updates and Changes Notice

We may update this privacy policy periodically. Changes will be posted here, and your continued use of seranather.com means you accept these updates.